If you're unable to log in on our website or app, there are several steps you can take:
First, check the status of our services on our status page at https://status.180thestrand.com/. This will help you determine if the problem you're encountering is a known, widespread issue that we are currently addressing.
Secondly, make sure you're using the correct email address associated with your account.
If you're still unable to log in after checking these points, please don't hesitate to reach out to our support team. They will be happy to assist with any unresolved issues you might be experiencing.
We're committed to ensuring your experience with 180 Studios is as seamless as possible, and we appreciate your patience as we work to resolve any issues.